Refund, Return & Cancellation Policy
Effective Date: June 2026
At ForeverChoice, we are committed to delivering a premium and satisfying shopping experience. Please read the following policy carefully to understand our guidelines regarding returns, refunds, exchanges, and cancellations.
Return Eligibility
Return Window
You may initiate a return request within 3 days of receiving your order.
Eligible Returns
Returns are accepted only in the following cases:
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Damaged item received
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Defective product received
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Wrong product delivered
Note: Returns are not accepted for products delivered in correct and satisfactory condition.
Condition Requirements
To be eligible for a return:
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Product must be unused, unwashed, and unworn
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Original tags, labels, and packaging must be intact
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Product must be in resalable condition
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Return request must be submitted within the specified return period
Non-Returnable Products
Returns will not be accepted for:
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Products purchased during sale, clearance, or promotional campaigns
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Customized or personalized products
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Innerwear or hygiene-sensitive items
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Used, worn, washed, altered, or damaged products
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Products without original tags or packaging
Promotional Offer Orders
Orders placed under promotional offers such as:
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Buy 1 Get 1
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Buy 2 Get 1
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Combo Offers
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Free Gift Promotions
are strictly non-returnable and non-exchangeable unless the item received is damaged, defective, or incorrect.
Partial Payment Policy
Advance or partial payments made for orders are generally non-refundable once an order has entered processing or dispatch stages.
All advance payments are considered confirmation of purchase.
However, if ForeverChoice is unable to fulfill the order due to inventory or operational reasons, the customer will be eligible for a full refund of the amount paid.
By placing an order, customers agree to this policy.
Return Process
To initiate a return request, contact us via email only:
Email: foreverchoice455@gmail.com
Please include:
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Subject: Return Request
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Order Number
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Reason for return
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Clear photo or video evidence (mandatory for damaged, defective, or incorrect products)
Important: Return requests submitted through Instagram, WhatsApp, phone calls, or other platforms may not be processed.
Return Shipping
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Customers may be responsible for return shipping charges unless the return is due to our error (wrong, damaged, or defective item).
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We recommend using a reliable and trackable courier service.
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ForeverChoice shall not be responsible for products lost or damaged during return transit.
Refund Process
Once the returned item is received and inspected, we will notify you via email regarding the status of your refund.
If approved, refunds will be processed within 5–7 business days.
Refund Modes
Prepaid Orders
Refunds will be credited to the original payment method used during checkout.
Cash on Delivery (COD) Orders
Refunds will be processed via:
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UPI Transfer
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Bank Transfer
after verification of customer details.
Exchange Policy
Currently, ForeverChoice does not offer direct product exchanges.
If you require a different size, color, or product, you may:
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Complete the eligible return process.
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Place a new order through our website.
Cancellation Policy
Before Dispatch
Orders may be cancelled before dispatch by contacting our support team.
After Dispatch
Once an order has been shipped, it cannot be cancelled, modified, or redirected.
Cancellation Refunds
For prepaid orders, approved cancellations will be refunded within 3–5 business days to the original payment method.
To request a cancellation:
Email: foreverchoice455@gmail.com
Cancellation eligibility depends on the order status at the time the request is received.
Contact Us
For returns, refunds, cancellations, or any assistance, please contact:
Business Name: KUMBHANI OM MAGANBHAI
Brand Name: ForeverChoice
Website: foreverchoice.shop
Address: 53, Godavari Park, Nana Varachha, Surat, Gujarat - 395006
Mobile: +91 7622029458
Email: foreverchoice455@gmail.com
GST NO: 24OGLPK5155F1Z2